Themes on Tourism, Recreation and Leisure:
Proceedings from the 1st International Conference on Tourism, Recreation, and Leisure
Edited by Gregory T. Papanikos
ISBN: 960-86755-0-2, 272 pages, Softcover
First published in 2000 by ATINER
Price: Paperback: 40€ (It includes Shipping and Handling)
| Table of Contents | Page |
| MANAGEMENT AND PLANNING IN TOURISM | 1 |
| Aileen Harrison, Oxford Centre for Tourism & Leisure Studies, Oxford Brookes University, Tourism Planning and Development: a Multi-disciplinary and Multi-level Framework for Decision Makers | 3 |
| Athanasios Kriemadis, University of Thessaly, Implementation of Total Quality Management in the Hotel Industry | 13 |
| Georgios Hamakos, University of Aegean, Quality Upgrade on the Tourist Product of Greece through the Re-planning of Hotels and Similar Establishments towards Quality, by Following up-to Date Quality Standards and Tourist – Consumer Demands | 21 |
| II. STRATEGIC CHALLENGES IN TOURISM | 31 |
| Athanasios Kriemadis, University of Thessaly, Developing and Evaluating a Customer Oriented Strategy for the Hotel Industry | 33 |
| Dr. Eleni Delivani, Dr. Christos Nikas, Tourism – Led Growth: a Possibility for the Less Favoured Regions of the European Union | 41 |
| George Katsouris and Vlassis Stathakopoulos, Athens University of Economics and Business, Hotels and Internet in Greece | 55 |
| III. QUALITY, LEISURE AND CULTURE IN TOURISM | 61 |
| Paris Tsartas, Th. Stavrinoudis, University of Aegean, Tourism and Leisure: Relations and Future Trends | 63 |
| Christos Petreas, Tourism Destination Quality: Is it Feasible – Is it Possible? How, in Greece? | 73 |
| Aristidis Katerinopoulos, TEI of Epirus, The Role of Technology for the Hospitality Industry. Present and Future | 85 |
| Philippe Brunet and Christos Petreas, Potential for Speleological Tourism in Greece: an Example of Application of new Technologies in Alternative Tourism Forms | 95 |
| IV. ECONOMICS AND TOURISM | 107 |
| Christos Akrivos, University of Piraeus, Who become General managers in the Tourism Industry? An International Approach | 109 |
| Evangelos Christou, TEI of Thessaloniki, and Marianna Sigala, University of Surrey, Exploring the Performance of Service Quality and TQM in the Tourism Industry: the TOURQUAL Model | 129 |
| Antonis Klidas, Tilburg University, Empowerment of Hotel Employees across Borders and Cultures: An Integrated Conceptual Approach | 149 |
| Paraskevas A. (Oxford Brookes University), Bowen D. (Oxford Brookes University), Wickens Evg. (Buckinghamshire Chilterns University College), Hemmington N. (Bournemouth University), Dream on but Realise the Basics: Insights from Visitor Satisfaction – Case Study Millennium Dome, London | 163 |
| Panayota Dionyssopoulou and Gerassimos Zacharatos, University of the Aegean, The Value Added Tax on Tourism as an Issue of European Union Policy | 177 |
| V. ALTERNATIVE TOURISM | 185 |
| Vasilis Angelis and Eleftherios Katarelos, University of the Aegean, Alternative Forms of Tourism: the Case of Chios Island | 187 |
| Sophia Anastasiou, TEI of Epirus, Prospects and Directions of Alternative Tourism Activities in Hellas | 205 |
| Teresa Ananiadis, BCA Business Studies, An Analysis of the Convention Market in Greece | 209 |
| Sesi Karagiannidou, Athens, the Cultural Center of the Balkans? | 229 |
| Stephen Ball and Peter Giakoumis, Sheffield Hallam University, How Powerful are Tourists’ National – culture Attitudes in the Tourism and Hospitality Industry? | 241 |