Themes on Tourism, Recreation and Leisure: Proceedings from the 1st International Conference on Tourism, Recreation, and Leisure

Themes on Tourism, Recreation and Leisure:

Proceedings from the 1st International Conference on Tourism, Recreation, and Leisure

Edited by Gregory T. Papanikos

ISBN: 960-86755-0-2, 272 pages, Softcover

First published in 2000 by ATINER

Price: Paperback: 40€ (It includes Shipping and Handling)

Table of ContentsPage
MANAGEMENT AND PLANNING IN TOURISM1
Aileen Harrison, Oxford Centre for Tourism & Leisure Studies, Oxford Brookes University, Tourism Planning and Development: a Multi-disciplinary and Multi-level Framework for Decision Makers3
Athanasios Kriemadis, University of Thessaly, Implementation of Total Quality Management in the Hotel Industry13
Georgios Hamakos, University of Aegean, Quality Upgrade on the Tourist Product of Greece through the Re-planning of Hotels and Similar Establishments towards Quality, by Following up-to Date Quality Standards and Tourist – Consumer Demands21
II. STRATEGIC CHALLENGES IN TOURISM31
Athanasios Kriemadis, University of Thessaly, Developing and Evaluating a Customer Oriented Strategy for the Hotel Industry33
Dr. Eleni Delivani, Dr. Christos Nikas, Tourism – Led Growth: a Possibility for the Less Favoured Regions of the European Union41
George Katsouris and Vlassis Stathakopoulos, Athens University of Economics and Business, Hotels and Internet in Greece55
III. QUALITY, LEISURE AND CULTURE IN TOURISM61
Paris Tsartas, Th. Stavrinoudis, University of Aegean, Tourism and Leisure: Relations and Future Trends63
Christos Petreas, Tourism Destination Quality: Is it Feasible – Is it Possible? How, in Greece?73
Aristidis Katerinopoulos, TEI of Epirus, The Role of Technology for the Hospitality Industry. Present and Future85
Philippe Brunet and Christos Petreas, Potential for Speleological Tourism in Greece: an Example of Application of new Technologies in Alternative Tourism Forms95
IV. ECONOMICS AND TOURISM107
Christos Akrivos, University of Piraeus, Who become General managers in the Tourism Industry? An International Approach109
Evangelos Christou, TEI of Thessaloniki, and Marianna Sigala, University of Surrey, Exploring the Performance of Service Quality and TQM in the Tourism Industry: the TOURQUAL Model129
Antonis Klidas, Tilburg University, Empowerment of Hotel Employees across Borders and Cultures: An Integrated Conceptual Approach149
Paraskevas A. (Oxford Brookes University), Bowen D. (Oxford Brookes University), Wickens Evg. (Buckinghamshire Chilterns University College), Hemmington N. (Bournemouth University), Dream on but Realise the Basics: Insights from Visitor Satisfaction – Case Study Millennium Dome, London163
Panayota Dionyssopoulou and Gerassimos Zacharatos, University of the Aegean, The Value Added Tax on Tourism as an Issue of European Union Policy177
V. ALTERNATIVE TOURISM185
Vasilis Angelis and Eleftherios Katarelos, University of the Aegean, Alternative Forms of Tourism: the Case of Chios Island187
Sophia Anastasiou, TEI of Epirus, Prospects and Directions of Alternative Tourism Activities in Hellas205
Teresa Ananiadis, BCA Business Studies, An Analysis of the Convention Market in Greece209
Sesi Karagiannidou, Athens, the Cultural Center of the Balkans?229
Stephen Ball and Peter Giakoumis, Sheffield Hallam University, How Powerful are Tourists’ National – culture Attitudes in the Tourism and Hospitality Industry?241